A knowledge transfer support system from text-based work reports with domain ontologies

Ryutaro Nambu; Kohei Suehiro; Takahira Yamaguchi

doi:10.1007/978-3-319-97679-2_14

A knowledge transfer support system from text-based work reports with domain ontologies

Ryutaro Nambu, Kohei Suehiro, Takahira Yamaguchi

Department of Administration Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.

Original language	English
Title of host publication	Knowledge-Based Software Engineering
Subtitle of host publication	2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018
Editors	Fumihiro Kumeno, Konstantinos Oikonomou, Maria Virvou
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	137-146
Number of pages	10
ISBN (Print)	9783319976785
DOIs	https://doi.org/10.1007/978-3-319-97679-2_14
Publication status	Published - 2019 Jan 1
Event	12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 - Corfu, Greece Duration: 2018 Aug 27 → 2018 Aug 30

Publication series

Name	Smart Innovation, Systems and Technologies
Volume	108
ISSN (Print)	2190-3018
ISSN (Electronic)	2190-3026

Other

Other	12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018
Country	Greece
City	Corfu
Period	18/8/27 → 18/8/30

Keywords

Domain ontology
Knowledge management
Knowledge transfer

ASJC Scopus subject areas

Decision Sciences(all)
Computer Science(all)

Access to Document

10.1007/978-3-319-97679-2_14

Fingerprint Dive into the research topics of 'A knowledge transfer support system from text-based work reports with domain ontologies'. Together they form a unique fingerprint.

Cite this

Nambu, R., Suehiro, K., & Yamaguchi, T. (2019). A knowledge transfer support system from text-based work reports with domain ontologies. In F. Kumeno, K. Oikonomou, & M. Virvou (Eds.), Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 (pp. 137-146). (Smart Innovation, Systems and Technologies; Vol. 108). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-319-97679-2_14

A knowledge transfer support system from text-based work reports with domain ontologies. / Nambu, Ryutaro; Suehiro, Kohei; Yamaguchi, Takahira.

Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018. ed. / Fumihiro Kumeno; Konstantinos Oikonomou; Maria Virvou. Springer Science and Business Media Deutschland GmbH, 2019. p. 137-146 (Smart Innovation, Systems and Technologies; Vol. 108).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Nambu, R, Suehiro, K & Yamaguchi, T 2019, A knowledge transfer support system from text-based work reports with domain ontologies. in F Kumeno, K Oikonomou & M Virvou (eds), Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018. Smart Innovation, Systems and Technologies, vol. 108, Springer Science and Business Media Deutschland GmbH, pp. 137-146, 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018, Corfu, Greece, 18/8/27. https://doi.org/10.1007/978-3-319-97679-2_14

Nambu R, Suehiro K, Yamaguchi T. A knowledge transfer support system from text-based work reports with domain ontologies. In Kumeno F, Oikonomou K, Virvou M, editors, Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018. Springer Science and Business Media Deutschland GmbH. 2019. p. 137-146. (Smart Innovation, Systems and Technologies). https://doi.org/10.1007/978-3-319-97679-2_14

Nambu, Ryutaro ; Suehiro, Kohei ; Yamaguchi, Takahira. / A knowledge transfer support system from text-based work reports with domain ontologies. Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018. editor / Fumihiro Kumeno ; Konstantinos Oikonomou ; Maria Virvou. Springer Science and Business Media Deutschland GmbH, 2019. pp. 137-146 (Smart Innovation, Systems and Technologies).

@inproceedings{e325a1d4a1f94b219a5c07a2ab4d3df0,

title = "A knowledge transfer support system from text-based work reports with domain ontologies",

abstract = "Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.",

keywords = "Domain ontology, Knowledge management, Knowledge transfer",

author = "Ryutaro Nambu and Kohei Suehiro and Takahira Yamaguchi",

year = "2019",

month = jan,

day = "1",

doi = "10.1007/978-3-319-97679-2_14",

language = "English",

isbn = "9783319976785",

series = "Smart Innovation, Systems and Technologies",

publisher = "Springer Science and Business Media Deutschland GmbH",

pages = "137--146",

editor = "Fumihiro Kumeno and Konstantinos Oikonomou and Maria Virvou",

booktitle = "Knowledge-Based Software Engineering",

note = "12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 ; Conference date: 27-08-2018 Through 30-08-2018",

}

TY - GEN

T1 - A knowledge transfer support system from text-based work reports with domain ontologies

AU - Nambu, Ryutaro

AU - Suehiro, Kohei

AU - Yamaguchi, Takahira

PY - 2019/1/1

Y1 - 2019/1/1

N2 - Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.

AB - Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.

KW - Domain ontology

KW - Knowledge management

KW - Knowledge transfer

UR - http://www.scopus.com/inward/record.url?scp=85051811439&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85051811439&partnerID=8YFLogxK

U2 - 10.1007/978-3-319-97679-2_14

DO - 10.1007/978-3-319-97679-2_14

M3 - Conference contribution

AN - SCOPUS:85051811439

SN - 9783319976785

T3 - Smart Innovation, Systems and Technologies

SP - 137

EP - 146

BT - Knowledge-Based Software Engineering

A2 - Kumeno, Fumihiro

A2 - Oikonomou, Konstantinos

A2 - Virvou, Maria

PB - Springer Science and Business Media Deutschland GmbH

T2 - 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018

Y2 - 27 August 2018 through 30 August 2018

ER -