Abstract
Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.
| Language | English |
|---|---|
| Title of host publication | Knowledge-Based Software Engineering |
| Subtitle of host publication | 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 |
| Editors | Fumihiro Kumeno, Konstantinos Oikonomou, Maria Virvou |
| Publisher | Springer Science and Business Media Deutschland GmbH |
| Pages | 137-146 |
| Number of pages | 10 |
| ISBN (Print) | 9783319976785 |
| DOIs | |
| Publication status | Published - 2019 Jan 1 |
| Event | 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 - Corfu, Greece Duration: 2018 Aug 27 → 2018 Aug 30 |
Publication series
| Name | Smart Innovation, Systems and Technologies |
|---|---|
| Volume | 108 |
| ISSN (Print) | 2190-3018 |
| ISSN (Electronic) | 2190-3026 |
Other
| Other | 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 |
|---|---|
| Country | Greece |
| City | Corfu |
| Period | 18/8/27 → 18/8/30 |
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Keywords
- Domain ontology
- Knowledge management
- Knowledge transfer
ASJC Scopus subject areas
- Decision Sciences(all)
- Computer Science(all)
Cite this
A knowledge transfer support system from text-based work reports with domain ontologies. / Nambu, Ryutaro; Suehiro, Kohei; Yamaguchi, Takahira.
Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018. ed. / Fumihiro Kumeno; Konstantinos Oikonomou; Maria Virvou. Springer Science and Business Media Deutschland GmbH, 2019. p. 137-146 (Smart Innovation, Systems and Technologies; Vol. 108).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - A knowledge transfer support system from text-based work reports with domain ontologies
AU - Nambu, Ryutaro
AU - Suehiro, Kohei
AU - Yamaguchi, Takahira
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.
AB - Recently, there is growing interest in knowledge transfer from human experts to novices in order to keep organizational competence. The workers of organizations usually make work reports but they are text-based and not structured. Therefore, they are hard to be reused by other workers. In this paper, we present how to make domain ontologies to generate structured data form work reports and develop a knowledge transfer support system, combining structured data with domain ontologies. In order to evaluate the system, as real case studies, we take troubleshooting work in an expressway maintenance management company. The evaluation shows us the systems works well with questionnaires to the workers who attend the case studies.
KW - Domain ontology
KW - Knowledge management
KW - Knowledge transfer
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U2 - 10.1007/978-3-319-97679-2_14
DO - 10.1007/978-3-319-97679-2_14
M3 - Conference contribution
SN - 9783319976785
T3 - Smart Innovation, Systems and Technologies
SP - 137
EP - 146
BT - Knowledge-Based Software Engineering
A2 - Kumeno, Fumihiro
A2 - Oikonomou, Konstantinos
A2 - Virvou, Maria
PB - Springer Science and Business Media Deutschland GmbH
ER -