A proposal for the work engagement development canvas contributing to the development of work engagement

Ami Hamamoto, Nobuyuki Kobayashi, Hirotaka Fujino, Seiko Shirasaka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Employee engagement is positively and significantly related to their productivity, creativity, innovativeness, customer service as well as in-role and extra-role behaviors. The purpose of this study is to propose the Work Engagement Develop Canvas (WEDC), which aims to enhance employee work engagement. The evaluation method of this study is to check outputs where participants described the WEDC as well as to collect two types of questionnaires: A Pre-implementation questionnaire and a post-implementation questionnaire. Additionally, the evaluation is carried out by (1) Checking the output (2) Paired t-test, and (3) Open Coding. The novelty of this study is to focus on enhancing work engagement through the visualization of employees’ own thoughts.

Original languageEnglish
Title of host publicationServiceology for Services - 7th International Conference, ICServ 2020, Proceedings
EditorsTakeshi Takenaka, Spring Han, Chieko Minami
PublisherSpringer
Pages84-105
Number of pages22
ISBN (Print)9789811531170
DOIs
Publication statusPublished - 2020 Jan 1
Event7th International Conference on Serviceology for Services, ICServ 2020 - Osaka, Japan
Duration: 2020 Mar 132020 Mar 15

Publication series

NameCommunications in Computer and Information Science
Volume1189 CCIS
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

Conference7th International Conference on Serviceology for Services, ICServ 2020
CountryJapan
CityOsaka
Period20/3/1320/3/15

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Keywords

  • Burnout
  • WEDC
  • Work Engagement Development Canvas
  • Work engagement

ASJC Scopus subject areas

  • Computer Science(all)
  • Mathematics(all)

Cite this

Hamamoto, A., Kobayashi, N., Fujino, H., & Shirasaka, S. (2020). A proposal for the work engagement development canvas contributing to the development of work engagement. In T. Takenaka, S. Han, & C. Minami (Eds.), Serviceology for Services - 7th International Conference, ICServ 2020, Proceedings (pp. 84-105). (Communications in Computer and Information Science; Vol. 1189 CCIS). Springer. https://doi.org/10.1007/978-981-15-3118-7_6