TY - GEN
T1 - A Proposal of Extended Strategic Performance Indicator Deriving Framework for Monitoring the Effectiveness of Strategies
AU - Miura, Kasei
AU - Kobayashi, Nobuyuki
AU - Shirasaka, Seiko
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Organizations design performance indicators to monitor the effectiveness of their strategies and to inform the outcome to decision-makers. However, strategy managers have difficulties designing a performance indicator because there are intangible measurement targets. This study aims to support the design of performance measures to monitor the effectiveness of strategies. We propose an extended Strategic Performance Indicator Deriving (SPID) framework which is added a relation perspective in an organization. The perspective applies value or causal chain analysis to support deriving a measurable performance indicator. Then, we evaluated the proposed design framework in a medium-sized department. The results demonstrate that the proposed design framework supports deriving performance indicators by strategy managers and supports the explanation of the measurement targets to the decision-makers. Finally, the challenges and future research are described.
AB - Organizations design performance indicators to monitor the effectiveness of their strategies and to inform the outcome to decision-makers. However, strategy managers have difficulties designing a performance indicator because there are intangible measurement targets. This study aims to support the design of performance measures to monitor the effectiveness of strategies. We propose an extended Strategic Performance Indicator Deriving (SPID) framework which is added a relation perspective in an organization. The perspective applies value or causal chain analysis to support deriving a measurable performance indicator. Then, we evaluated the proposed design framework in a medium-sized department. The results demonstrate that the proposed design framework supports deriving performance indicators by strategy managers and supports the explanation of the measurement targets to the decision-makers. Finally, the challenges and future research are described.
KW - measurement
KW - performance indicator
KW - strategy
UR - http://www.scopus.com/inward/record.url?scp=85133201983&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85133201983&partnerID=8YFLogxK
U2 - 10.1109/IIAI-AAI53430.2021.00116
DO - 10.1109/IIAI-AAI53430.2021.00116
M3 - Conference contribution
AN - SCOPUS:85133201983
T3 - Proceedings - 2021 10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021
SP - 649
EP - 654
BT - Proceedings - 2021 10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 10th International Congress on Advanced Applied Informatics, IIAI-AAI 2021
Y2 - 11 July 2021 through 16 July 2021
ER -