TY - GEN
T1 - Analysis of Human Efficiency-Thoroughness Trade-Off Decisions in Approach Control
AU - Takagi, Tsubasa
AU - Nakanishi, Miwa
N1 - Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2021
Y1 - 2021
N2 - New air traffic management systems are being researched throughout the world to enhance the safety and efficiency of the airspace. However, human air traffic controllers have been effectively balancing both safety and efficiency in their operations. In resilience engineering, this human trade-off characteristic is called the efficiency-thoroughness trade-off if efficiency is prioritized and thoroughness-efficiency trade-off if thoroughness or safety is prioritized. Moreover, understanding human decision-making is attracting attention in the field of air traffic control system design since it could be incorporated into autonomous systems to improve resilience and automation acceptance. In this study, we analyzed the mechanism of efficiency-thoroughness trade-off decisions in an approach control simulator experiment, so that the results could be applied to future air traffic management systems. The results showed that efficiency-thoroughness trade-off decisions were made when situational difficulty was under 3.5 times the difficulty of an easiest situation and when situational difficulty was over 3.5, a high ratio of thoroughness-efficiency trade-off decisions was observed.
AB - New air traffic management systems are being researched throughout the world to enhance the safety and efficiency of the airspace. However, human air traffic controllers have been effectively balancing both safety and efficiency in their operations. In resilience engineering, this human trade-off characteristic is called the efficiency-thoroughness trade-off if efficiency is prioritized and thoroughness-efficiency trade-off if thoroughness or safety is prioritized. Moreover, understanding human decision-making is attracting attention in the field of air traffic control system design since it could be incorporated into autonomous systems to improve resilience and automation acceptance. In this study, we analyzed the mechanism of efficiency-thoroughness trade-off decisions in an approach control simulator experiment, so that the results could be applied to future air traffic management systems. The results showed that efficiency-thoroughness trade-off decisions were made when situational difficulty was under 3.5 times the difficulty of an easiest situation and when situational difficulty was over 3.5, a high ratio of thoroughness-efficiency trade-off decisions was observed.
KW - Air traffic control
KW - Approach control
KW - Decision-making
KW - Efficiency-thoroughness trade-off
KW - Resilience engineering
KW - Safety
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U2 - 10.1007/978-3-030-74611-7_29
DO - 10.1007/978-3-030-74611-7_29
M3 - Conference contribution
AN - SCOPUS:85111081110
SN - 9783030746100
T3 - Lecture Notes in Networks and Systems
SP - 213
EP - 219
BT - Proceedings of the 21st Congress of the International Ergonomics Association, IEA 2021 - Healthcare and Healthy Work
A2 - Black, Nancy L.
A2 - Neumann, W. Patrick
A2 - Noy, Ian
PB - Springer Science and Business Media Deutschland GmbH
T2 - 21st Congress of the International Ergonomics Association, IEA 2021
Y2 - 13 June 2021 through 18 June 2021
ER -