Analysis of robot hotel: Reconstruction of works with robots

Hirotaka Osawa, Arisa Ema, Hiromitsu Hattori, Naonori Akiya, Nobotsugu Kanzaki, Akinori Kubo, Tora Koyama, Ryutaro Ichise

Research output: Chapter in Book/Report/Conference proceedingConference contribution

27 Citations (Scopus)

Abstract

Due to the rise of artificial intelligence (AI) technology, discussions are progressing on how robots could replace human labor. Conventional surveys have suggested that human labor is expected to gradually be replaced as tasks become automated. We conducted a survey at the world's first robot hotel recently opened in Japan-called a Henn-na hotel (strange/change hotel) in Japanese-which already uses robots for most of the work. We discovered that human labor is divided into small tasks, and that robot actions affect human emotional control. However, the hotel not only divides human work but also reconstructs it from tasks. Moreover, the purpose of reconstruction is not simply for replacement of works. Such modification of task is often observed taking place in humansystem interactions. It is an extremely creative process of labor emerging in this area.

Original languageEnglish
Title of host publicationRO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages219-223
Number of pages5
ISBN (Electronic)9781538635186
DOIs
Publication statusPublished - 2017 Dec 8
Externally publishedYes
Event26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017 - Lisbon, Portugal
Duration: 2017 Aug 282017 Sep 1

Publication series

NameRO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication
Volume2017-January

Other

Other26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017
Country/TerritoryPortugal
CityLisbon
Period17/8/2817/9/1

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Networks and Communications
  • Human-Computer Interaction
  • Control and Optimization

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