Balance between abstract principles and concrete instances in knowledge communication

Toshiya Akasaka, Yusaku Okada

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

In tasks requiring dealing with variable situations, workers are expected to do more than following prescribed instructions. In this paper, we presented our view and framework for creating instructions with a good balance between the flexibility of abstract principles and the preciseness of concrete instances, which aims at helping instruction receivers become capable of dealing with variable situations where no concrete instructions are available. Our approach represents knowledge using an abstraction hierarchy. It is situated in our grand model which deals with the whole picture of knowledge communication. A case study is also presented, which suggests that seen in our view existing manuals can be improved by providing them with principles combined with instance-dependent variables.

Original languageEnglish
Title of host publicationEngineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Proceedings
Pages285-293
Number of pages9
DOIs
Publication statusPublished - 2011 Jul 13
Event9th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2011, Held as Part of HCI International 2011 - Orlando, FL, United States
Duration: 2011 Jul 92011 Jul 14

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume6781 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other9th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2011, Held as Part of HCI International 2011
CountryUnited States
CityOrlando, FL
Period11/7/911/7/14

Keywords

  • Hierarchic Representation of Knowledge
  • Knowledge Management
  • Knowledge Visualization
  • Modeling Language

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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  • Cite this

    Akasaka, T., & Okada, Y. (2011). Balance between abstract principles and concrete instances in knowledge communication. In Engineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Proceedings (pp. 285-293). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6781 LNAI). https://doi.org/10.1007/978-3-642-21741-8_31