TY - GEN
T1 - Balance between abstract principles and concrete instances in knowledge communication
AU - Akasaka, Toshiya
AU - Okada, Yusaku
PY - 2011/7/13
Y1 - 2011/7/13
N2 - In tasks requiring dealing with variable situations, workers are expected to do more than following prescribed instructions. In this paper, we presented our view and framework for creating instructions with a good balance between the flexibility of abstract principles and the preciseness of concrete instances, which aims at helping instruction receivers become capable of dealing with variable situations where no concrete instructions are available. Our approach represents knowledge using an abstraction hierarchy. It is situated in our grand model which deals with the whole picture of knowledge communication. A case study is also presented, which suggests that seen in our view existing manuals can be improved by providing them with principles combined with instance-dependent variables.
AB - In tasks requiring dealing with variable situations, workers are expected to do more than following prescribed instructions. In this paper, we presented our view and framework for creating instructions with a good balance between the flexibility of abstract principles and the preciseness of concrete instances, which aims at helping instruction receivers become capable of dealing with variable situations where no concrete instructions are available. Our approach represents knowledge using an abstraction hierarchy. It is situated in our grand model which deals with the whole picture of knowledge communication. A case study is also presented, which suggests that seen in our view existing manuals can be improved by providing them with principles combined with instance-dependent variables.
KW - Hierarchic Representation of Knowledge
KW - Knowledge Management
KW - Knowledge Visualization
KW - Modeling Language
UR - http://www.scopus.com/inward/record.url?scp=79960091453&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=79960091453&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-21741-8_31
DO - 10.1007/978-3-642-21741-8_31
M3 - Conference contribution
AN - SCOPUS:79960091453
SN - 9783642217401
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 285
EP - 293
BT - Engineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Proceedings
T2 - 9th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2011, Held as Part of HCI International 2011
Y2 - 9 July 2011 through 14 July 2011
ER -