Better supporting workers in ML workplaces

Michael F. Clarke, Joseph Gonzales, David Randall, Thomas Ludwig, Richard Harper, Nozomi Ikeya

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It's our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it's important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.

Original languageEnglish
Title of host publicationCSCW 2019 Companion - Conference Companion Publication of the 2019 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages443-448
Number of pages6
ISBN (Electronic)9781450366922
DOIs
Publication statusPublished - 2019 Nov 9
Event22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019 - Austin, United States
Duration: 2019 Nov 92019 Nov 13

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019
CountryUnited States
CityAustin
Period19/11/919/11/13

Keywords

  • CSCW
  • HCI
  • Machine learning

ASJC Scopus subject areas

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

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  • Cite this

    Clarke, M. F., Gonzales, J., Randall, D., Ludwig, T., Harper, R., & Ikeya, N. (2019). Better supporting workers in ML workplaces. In CSCW 2019 Companion - Conference Companion Publication of the 2019 Computer Supported Cooperative Work and Social Computing (pp. 443-448). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/3311957.3359429