Critical factors for process improvement in pharmaceutical research

Hirotaka Inoue, Shu Yamada

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Purpose - The purpose of this report is to present the critical factors necessary for process improvement in pharmaceutical research. Design/methodology/approach - Cross-organizational process improvement projects, which can increase productivity as well as shorten cycle time in drug discovery, are used to determine the critical factors for success. A morphological analysis is conducted on these critical factors followed by KeyGraph visualization in a post-process improvement survey. Findings - Four scenarios, which are beneficial for process improvement, are explored through application of the KeyGraph. The critical factors identified are project scheduling, automation, resource management, and process improvement methodology. The project leaders also addressed critical factors, such as top management support, shared goals, and a data-driven approach. The step for improvement is in alignment with the typical quality improvement process in most process improvement initiatives. Originality/value - The identified critical factors for success provide a guide to process improvement during pharmaceutical research. In addition, the KeyGraph framework provides a practical approach to discovering the factors that contribute to success.

Original languageEnglish
Article number17078099
Pages (from-to)141-152
Number of pages12
JournalTQM Journal
Volume25
Issue number2
DOIs
Publication statusPublished - 2013
Externally publishedYes

Fingerprint

Process improvement
Pharmaceuticals
Critical factors
Visualization
Design methodology
Organizational processes
Alignment
Factors
Cycle time
Methodology
Project scheduling
Drug discovery
Scenarios
Resource management
Quality improvement
Automation
Productivity
Top management support

Keywords

  • Drug discovery
  • KeyGraph
  • Morphological analysis
  • Pharmaceuticals industry
  • Process effectiveness
  • Quality management
  • Questionnaire and interview survey

ASJC Scopus subject areas

  • Decision Sciences(all)
  • Business and International Management
  • Business, Management and Accounting(all)
  • Strategy and Management

Cite this

Critical factors for process improvement in pharmaceutical research. / Inoue, Hirotaka; Yamada, Shu.

In: TQM Journal, Vol. 25, No. 2, 17078099, 2013, p. 141-152.

Research output: Contribution to journalArticle

Inoue, Hirotaka ; Yamada, Shu. / Critical factors for process improvement in pharmaceutical research. In: TQM Journal. 2013 ; Vol. 25, No. 2. pp. 141-152.
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