Cross-cultural fear of online identity theft: A comparison study and scale refinement

Gianfranco Walsh, Edward Shiu, Patrick Hille, Louise Hassan, Ikuo Takahashi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The continuing growth and internationalization of e-commerce makes necessary the establishment of cross-cultural validity of theoretical concepts. A crucial concept in online commerce is consumer fear of online identity theft. Fear of online identity theft is said to hamper consumer willingness to transact online and thus can negatively affect e-commerce business. This emerging research cross-culturally assesses the original consumer fear of online identity theft scale and proposes an abbreviated version of the scale. Formal validation procedures with samples of online consumers from three major e-commerce markets (Germany, the U.S., and Japan) largely point to the reliability and cross-cultural validity of both the original and short scale. This research offers tentative implications for IS and e-commerce research as well as e-commerce managers.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems 2018, ICIS 2018
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683173
Publication statusPublished - 2018 Jan 1
Event39th International Conference on Information Systems, ICIS 2018 - San Francisco, United States
Duration: 2018 Dec 132018 Dec 16

Publication series

NameInternational Conference on Information Systems 2018, ICIS 2018

Conference

Conference39th International Conference on Information Systems, ICIS 2018
CountryUnited States
CitySan Francisco
Period18/12/1318/12/16

    Fingerprint

Keywords

  • Cross-cultural scale validation
  • E-commerce
  • Fear of online identity theft

ASJC Scopus subject areas

  • Computer Science Applications
  • Statistics, Probability and Uncertainty
  • Library and Information Sciences
  • Applied Mathematics

Cite this

Walsh, G., Shiu, E., Hille, P., Hassan, L., & Takahashi, I. (2018). Cross-cultural fear of online identity theft: A comparison study and scale refinement. In International Conference on Information Systems 2018, ICIS 2018 (International Conference on Information Systems 2018, ICIS 2018). Association for Information Systems.