Abstract
It has been observed that the indoor air quality of an office affects the productivity of its workers. Therefore, appropriate ventilation is essential to prevent the indoor air quality from deteriorating and to improve the productivity of the employees. It is also crucial to properly maintain the HVAC system in order to prevent it from an outbreak of microorganisms. In this paper, we conducted a field experiment in order to examine the effect of two different methods of maintaining the HVAC (cleaning the HVAC coil and increasing the outdoor-air supply rate) on the indoor air quality and on the workers' productivity. Our study confirmed that an adapted maintenance of the HVAC improved the indoor air quality, workers' satisfaction with the air environment, and their performance.
| Original language | English |
|---|---|
| Title of host publication | 9th International Conference and Exhibition - Healthy Buildings 2009, HB 2009 |
| Publication status | Published - 2009 |
| Event | 9th International Healthy Buildings Conference and Exhibition, HB 2009 - Syracuse, NY, United States Duration: 2009 Sep 13 → 2009 Sep 17 |
Other
| Other | 9th International Healthy Buildings Conference and Exhibition, HB 2009 |
|---|---|
| Country | United States |
| City | Syracuse, NY |
| Period | 09/9/13 → 09/9/17 |
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Keywords
- Field survey
- HVAC
- Indoor environmental quality
- Maintenance
- Productivity
ASJC Scopus subject areas
- Civil and Structural Engineering
- Building and Construction
Cite this
Effect of indoor environmental quality on performance and satisfaction in call-center. / Hantani, Eriko; Ikaga, Toshiharu; Murakami, Shuzo; Kameda, Ken Ichi.
9th International Conference and Exhibition - Healthy Buildings 2009, HB 2009. 2009.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Effect of indoor environmental quality on performance and satisfaction in call-center
AU - Hantani, Eriko
AU - Ikaga, Toshiharu
AU - Murakami, Shuzo
AU - Kameda, Ken Ichi
PY - 2009
Y1 - 2009
N2 - It has been observed that the indoor air quality of an office affects the productivity of its workers. Therefore, appropriate ventilation is essential to prevent the indoor air quality from deteriorating and to improve the productivity of the employees. It is also crucial to properly maintain the HVAC system in order to prevent it from an outbreak of microorganisms. In this paper, we conducted a field experiment in order to examine the effect of two different methods of maintaining the HVAC (cleaning the HVAC coil and increasing the outdoor-air supply rate) on the indoor air quality and on the workers' productivity. Our study confirmed that an adapted maintenance of the HVAC improved the indoor air quality, workers' satisfaction with the air environment, and their performance.
AB - It has been observed that the indoor air quality of an office affects the productivity of its workers. Therefore, appropriate ventilation is essential to prevent the indoor air quality from deteriorating and to improve the productivity of the employees. It is also crucial to properly maintain the HVAC system in order to prevent it from an outbreak of microorganisms. In this paper, we conducted a field experiment in order to examine the effect of two different methods of maintaining the HVAC (cleaning the HVAC coil and increasing the outdoor-air supply rate) on the indoor air quality and on the workers' productivity. Our study confirmed that an adapted maintenance of the HVAC improved the indoor air quality, workers' satisfaction with the air environment, and their performance.
KW - Field survey
KW - HVAC
KW - Indoor environmental quality
KW - Maintenance
KW - Productivity
UR - http://www.scopus.com/inward/record.url?scp=84872671080&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84872671080&partnerID=8YFLogxK
M3 - Conference contribution
BT - 9th International Conference and Exhibition - Healthy Buildings 2009, HB 2009
ER -