Emotional cyborg: Complementing emotional labor with human-agent interaction technology

Hirotaka Osawa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Citations (Scopus)

Abstract

The author proposes the notion of an emotional cyborg as a new application proposal in the human-agent interaction (HAI) field. This paper is a summary of what kind of human processes maintain emotional labor and how such kind of social labor is supported by HAI technologies. The author implemented AgencyGlass, a prototype application, as a tool for realizing an emotional cyborg. The device is attached on a user's face and displays the user's eye gestures. The author created a prototype application for supplementing emotional labor with AgencyGlass and presented this as a video. Reactions from media and online feedback on the prototype are analyzed, and the future of HAI applications is illustrated.

Original languageEnglish
Title of host publicationHAI 2014 - Proceedings of the 2nd International Conference on Human-Agent Interaction
PublisherAssociation for Computing Machinery
Pages51-57
Number of pages7
ISBN (Electronic)9781450330350
DOIs
Publication statusPublished - 2014 Oct 29
Externally publishedYes
Event2nd International Conference on Human-Agent Interaction, HAI 2014 - Tsukuba, Japan
Duration: 2014 Oct 292014 Oct 31

Publication series

NameHAI 2014 - Proceedings of the 2nd International Conference on Human-Agent Interaction

Other

Other2nd International Conference on Human-Agent Interaction, HAI 2014
Country/TerritoryJapan
CityTsukuba
Period14/10/2914/10/31

Keywords

  • Augmented human
  • Emotional labor
  • Human interface
  • Human robot interaction
  • Human-agent interaction

ASJC Scopus subject areas

  • Artificial Intelligence
  • Human-Computer Interaction
  • Software

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