TY - JOUR
T1 - Fear of Online Consumer Identity Theft
T2 - Cross-Country Application and Short Scale Development
AU - Walsh, Gianfranco
AU - Shiu, Edward
AU - Hassan, Louise
AU - Hille, Patrick
AU - Takahashi, Ikuo
N1 - Funding Information:
This research was partly funded by the German Research Foundation (Deutsche Forschungsgemeinschaft); WA 1568/9-1 - AOBJ: 568047.
Funding Information:
This research was partly funded by the German Research Foundation (Deutsche Forschungsgemeinschaft); WA 1568/9-1 - AOBJ: 568047.
Publisher Copyright:
© 2019, Springer Science+Business Media, LLC, part of Springer Nature.
PY - 2019/12/1
Y1 - 2019/12/1
N2 - The growing internationalization of electronic commerce demands the establishment of the cross-national validity of theoretical concepts. An important concept in e-commerce is consumers’ fear of online identity theft (FOIT), which impedes consumers’ willingness to engage in online transactions and can negatively affect e-commerce revenues. The present study validates the consumer FOIT scale developed in Germany by Hille et al. (2015) in a cross-cultural setting and proposes an abbreviated version of the scale, which is approximately 35% shorter than the original. Established validation procedures with samples of online consumers from Germany, the United States, and Japan demonstrate the reliability, validity, and cross-national applicability of the short FOIT scale. In particular, this study extends Hille et al. (2015) research by examining and revealing the impact of FOIT on consumers’ prevention-focused responses. This research offers implications for both research and e-commerce managers.
AB - The growing internationalization of electronic commerce demands the establishment of the cross-national validity of theoretical concepts. An important concept in e-commerce is consumers’ fear of online identity theft (FOIT), which impedes consumers’ willingness to engage in online transactions and can negatively affect e-commerce revenues. The present study validates the consumer FOIT scale developed in Germany by Hille et al. (2015) in a cross-cultural setting and proposes an abbreviated version of the scale, which is approximately 35% shorter than the original. Established validation procedures with samples of online consumers from Germany, the United States, and Japan demonstrate the reliability, validity, and cross-national applicability of the short FOIT scale. In particular, this study extends Hille et al. (2015) research by examining and revealing the impact of FOIT on consumers’ prevention-focused responses. This research offers implications for both research and e-commerce managers.
KW - Cross-cultural scale validation
KW - E-commerce
KW - Fear of online identity theft
KW - Prevention-focused responses
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U2 - 10.1007/s10796-019-09958-2
DO - 10.1007/s10796-019-09958-2
M3 - Article
AN - SCOPUS:85074844305
SN - 1387-3326
VL - 21
SP - 1251
EP - 1264
JO - Information Systems Frontiers
JF - Information Systems Frontiers
IS - 6
ER -