From critiquing to representational talkback: Computer support for revealing features in design

K. Nakakoji, Y. Yamamoto, T. Suzuki, S. Takada, M. D. Gross

Research output: Contribution to journalArticle

17 Citations (Scopus)


Computational critiquing mechanisms support designers in refining a partial design solution in an alternating cycle of reflection and action. This paper argues that critiquing mechanisms can support designers not only in refining a partial solution, but also in gaining a better understanding of the problem. We further argue that different types of critiquing are possible, ranging from conventional rule-based messages to an implicit type of critiquing based on the notion of "representational talkback" - representations that can reveal to the user otherwise implicit features of a design. We support these claims with user studies of three types of design support systems: KID, IAM-EMMA, and ART.

Original languageEnglish
Pages (from-to)457-468
Number of pages12
JournalKnowledge-Based Systems
Issue number7-8
Publication statusPublished - 1998 Dec



  • Computational critiquing
  • Design support for reflection
  • Representational talkback

ASJC Scopus subject areas

  • Management Information Systems
  • Software
  • Information Systems and Management
  • Artificial Intelligence

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