Good boss, bad boss, workers’ mental health and productivity: Evidence from Japan

Sachiko Kuroda, Isamu Yamamoto

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

It is widely believed that the relationship between a supervisor and his/her employees greatly affects employees’ well-being and/or productivity. However, only a few papers in the economics literature analyze how supervisors influence employees’ well-being and enhance productivity. This paper uses longitudinal data of employees with information about their immediate bosses’ ability, management skills, and characteristics (such as competency, communication skills, and personality traits) to investigate the influence of supervisors on employees. The main findings are as follows. First, even after controlling for individual-specific fixed effects and other job characteristics, such as those proposed in the job strain model, we find that supervisors’ good communication with staff and competency in managerial tasks significantly improve employees’ mental health. Second, we find that good communication between the boss and his/her staff enhances the latter's productivity and lowers presenteeism. Third, supervisors’ bad communication and low competency increase the probability of quitting. Fourth, good communication partially depends on boss–staff compatibility, which is governed in part by their combined personality traits.

Original languageEnglish
JournalJapan and the World Economy
DOIs
Publication statusAccepted/In press - 2018 Jan 1

Fingerprint

productivity
mental health
Japan
employee
worker
evidence
communication
personality traits
well-being
staff
job characteristics
communication skills
Mental health
Workers
Supervisors
Productivity
Employees
Communication
ability
Competency

Keywords

  • Employee retention
  • Mental health
  • Productivity
  • Supervisor competence
  • Supervisors
  • Workplace communication
  • Workplace relationships

ASJC Scopus subject areas

  • Finance
  • Economics and Econometrics
  • Political Science and International Relations

Cite this

Good boss, bad boss, workers’ mental health and productivity : Evidence from Japan. / Kuroda, Sachiko; Yamamoto, Isamu.

In: Japan and the World Economy, 01.01.2018.

Research output: Contribution to journalArticle

@article{ee6276a76a2d434d883c5035c41ebc41,
title = "Good boss, bad boss, workers’ mental health and productivity: Evidence from Japan",
abstract = "It is widely believed that the relationship between a supervisor and his/her employees greatly affects employees’ well-being and/or productivity. However, only a few papers in the economics literature analyze how supervisors influence employees’ well-being and enhance productivity. This paper uses longitudinal data of employees with information about their immediate bosses’ ability, management skills, and characteristics (such as competency, communication skills, and personality traits) to investigate the influence of supervisors on employees. The main findings are as follows. First, even after controlling for individual-specific fixed effects and other job characteristics, such as those proposed in the job strain model, we find that supervisors’ good communication with staff and competency in managerial tasks significantly improve employees’ mental health. Second, we find that good communication between the boss and his/her staff enhances the latter's productivity and lowers presenteeism. Third, supervisors’ bad communication and low competency increase the probability of quitting. Fourth, good communication partially depends on boss–staff compatibility, which is governed in part by their combined personality traits.",
keywords = "Employee retention, Mental health, Productivity, Supervisor competence, Supervisors, Workplace communication, Workplace relationships",
author = "Sachiko Kuroda and Isamu Yamamoto",
year = "2018",
month = "1",
day = "1",
doi = "10.1016/j.japwor.2018.08.002",
language = "English",
journal = "Japan and the World Economy",
issn = "0922-1425",
publisher = "Elsevier",

}

TY - JOUR

T1 - Good boss, bad boss, workers’ mental health and productivity

T2 - Evidence from Japan

AU - Kuroda, Sachiko

AU - Yamamoto, Isamu

PY - 2018/1/1

Y1 - 2018/1/1

N2 - It is widely believed that the relationship between a supervisor and his/her employees greatly affects employees’ well-being and/or productivity. However, only a few papers in the economics literature analyze how supervisors influence employees’ well-being and enhance productivity. This paper uses longitudinal data of employees with information about their immediate bosses’ ability, management skills, and characteristics (such as competency, communication skills, and personality traits) to investigate the influence of supervisors on employees. The main findings are as follows. First, even after controlling for individual-specific fixed effects and other job characteristics, such as those proposed in the job strain model, we find that supervisors’ good communication with staff and competency in managerial tasks significantly improve employees’ mental health. Second, we find that good communication between the boss and his/her staff enhances the latter's productivity and lowers presenteeism. Third, supervisors’ bad communication and low competency increase the probability of quitting. Fourth, good communication partially depends on boss–staff compatibility, which is governed in part by their combined personality traits.

AB - It is widely believed that the relationship between a supervisor and his/her employees greatly affects employees’ well-being and/or productivity. However, only a few papers in the economics literature analyze how supervisors influence employees’ well-being and enhance productivity. This paper uses longitudinal data of employees with information about their immediate bosses’ ability, management skills, and characteristics (such as competency, communication skills, and personality traits) to investigate the influence of supervisors on employees. The main findings are as follows. First, even after controlling for individual-specific fixed effects and other job characteristics, such as those proposed in the job strain model, we find that supervisors’ good communication with staff and competency in managerial tasks significantly improve employees’ mental health. Second, we find that good communication between the boss and his/her staff enhances the latter's productivity and lowers presenteeism. Third, supervisors’ bad communication and low competency increase the probability of quitting. Fourth, good communication partially depends on boss–staff compatibility, which is governed in part by their combined personality traits.

KW - Employee retention

KW - Mental health

KW - Productivity

KW - Supervisor competence

KW - Supervisors

KW - Workplace communication

KW - Workplace relationships

UR - http://www.scopus.com/inward/record.url?scp=85053822907&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85053822907&partnerID=8YFLogxK

U2 - 10.1016/j.japwor.2018.08.002

DO - 10.1016/j.japwor.2018.08.002

M3 - Article

AN - SCOPUS:85053822907

JO - Japan and the World Economy

JF - Japan and the World Economy

SN - 0922-1425

ER -