Abstract
In this paper, we focus on silence, which appears as a gap or delay in giving a response during a conversation and is one of the most important factors to consider to have a more natural conversation with robots. In the conversation between a human and a robot, silence can be divided into two parts: first, a silence that a human uses for a robot and second, a silence that a robot takes for a human. Therefore, we conducted a conversation test between a human and a robot in order to clarify the following two points: one, whether humans use silence for a robot and two, how silence used by a robot can be interpreted by humans. The results of the experiment indicate that humans certainly use silence for a robot for some reasons. Participants were asked to label the silences in four different types: Semantic Silence, Syntactical and Grammatical Silence, Interactive Silence, and Robotic Silence. As a result of this classification, there were cases where humans used Interactive Silence to be concerned for a robot, similar to that in case of a human conversation partner. It is now clear that humans use and regard silence in a form closer to a human conversation partner rather than a machine partner while in conversation with a communication robot. In particular, we found that sometimes humans use silence in social sense such as Interactive Silence, which is for the consciousness of a conversation partner.
| Original language | English |
|---|---|
| Title of host publication | RO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| Pages | 195-200 |
| Number of pages | 6 |
| Volume | 2017-January |
| ISBN (Electronic) | 9781538635186 |
| DOIs | |
| Publication status | Published - 2017 Dec 8 |
| Event | 26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017 - Lisbon, Portugal Duration: 2017 Aug 28 → 2017 Sep 1 |
Other
| Other | 26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017 |
|---|---|
| Country | Portugal |
| City | Lisbon |
| Period | 17/8/28 → 17/9/1 |
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ASJC Scopus subject areas
- Artificial Intelligence
- Computer Networks and Communications
- Human-Computer Interaction
- Control and Optimization
Cite this
Investigating how people deal with silence in a human-robot conversation. / Oto, Kiyona; Feng, Jianmei; Imai, Michita.
RO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication. Vol. 2017-January Institute of Electrical and Electronics Engineers Inc., 2017. p. 195-200.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Investigating how people deal with silence in a human-robot conversation
AU - Oto, Kiyona
AU - Feng, Jianmei
AU - Imai, Michita
PY - 2017/12/8
Y1 - 2017/12/8
N2 - In this paper, we focus on silence, which appears as a gap or delay in giving a response during a conversation and is one of the most important factors to consider to have a more natural conversation with robots. In the conversation between a human and a robot, silence can be divided into two parts: first, a silence that a human uses for a robot and second, a silence that a robot takes for a human. Therefore, we conducted a conversation test between a human and a robot in order to clarify the following two points: one, whether humans use silence for a robot and two, how silence used by a robot can be interpreted by humans. The results of the experiment indicate that humans certainly use silence for a robot for some reasons. Participants were asked to label the silences in four different types: Semantic Silence, Syntactical and Grammatical Silence, Interactive Silence, and Robotic Silence. As a result of this classification, there were cases where humans used Interactive Silence to be concerned for a robot, similar to that in case of a human conversation partner. It is now clear that humans use and regard silence in a form closer to a human conversation partner rather than a machine partner while in conversation with a communication robot. In particular, we found that sometimes humans use silence in social sense such as Interactive Silence, which is for the consciousness of a conversation partner.
AB - In this paper, we focus on silence, which appears as a gap or delay in giving a response during a conversation and is one of the most important factors to consider to have a more natural conversation with robots. In the conversation between a human and a robot, silence can be divided into two parts: first, a silence that a human uses for a robot and second, a silence that a robot takes for a human. Therefore, we conducted a conversation test between a human and a robot in order to clarify the following two points: one, whether humans use silence for a robot and two, how silence used by a robot can be interpreted by humans. The results of the experiment indicate that humans certainly use silence for a robot for some reasons. Participants were asked to label the silences in four different types: Semantic Silence, Syntactical and Grammatical Silence, Interactive Silence, and Robotic Silence. As a result of this classification, there were cases where humans used Interactive Silence to be concerned for a robot, similar to that in case of a human conversation partner. It is now clear that humans use and regard silence in a form closer to a human conversation partner rather than a machine partner while in conversation with a communication robot. In particular, we found that sometimes humans use silence in social sense such as Interactive Silence, which is for the consciousness of a conversation partner.
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UR - http://www.scopus.com/inward/citedby.url?scp=85045732401&partnerID=8YFLogxK
U2 - 10.1109/ROMAN.2017.8172301
DO - 10.1109/ROMAN.2017.8172301
M3 - Conference contribution
AN - SCOPUS:85045732401
VL - 2017-January
SP - 195
EP - 200
BT - RO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication
PB - Institute of Electrical and Electronics Engineers Inc.
ER -