Strategy and verification to visualize experiential values in skill education service: Case study to nursing operation on Bed

Satoshi Suzuki, Yasue Mitsukura

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Education service is human activity where a coach of a service provider gives a learner of a service receiver the value of knowledge and skill. In several fields where pedagogies and educational contents are well systemized, the service productivity has been enhanced in point of view of time and cost thanks to a classroom-based teaching and an e-learning approach. On the other hand in case of a skill education that is usually associated with body motion, above-mentioned orthodox educational styles are not effective by the following reasons: 1) the skilled motion itself is ambiguous and an extraction of the explicit knowledge is difficult, 2) for this reason it is difficult to communicate between the coacher and learner about the skill, and 3) customer royalty cannot be increased well since their trust relationship and customer satisfaction are not promoted. Therefore to improve this situation, the present authors first simplified 'value of experience' in both sides of coacher and learner into a 'satisfying sense,' and then try to evaluate the sense through applicable example. In this paper, the concept and analysis procedure are introduced with a practical example of caregiver's skilled motion based on «No Lifting Policy».

Original languageEnglish
Title of host publicationIECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages4364-4369
Number of pages6
ISBN (Electronic)9781479917624
DOIs
Publication statusPublished - 2016 Jan 25
Event41st Annual Conference of the IEEE Industrial Electronics Society, IECON 2015 - Yokohama, Japan
Duration: 2015 Nov 92015 Nov 12

Other

Other41st Annual Conference of the IEEE Industrial Electronics Society, IECON 2015
CountryJapan
CityYokohama
Period15/11/915/11/12

Fingerprint

Hospital beds
Nursing
Education
Customer satisfaction
Teaching
Productivity
Costs

Keywords

  • nrusing operation
  • psychological state
  • service science
  • skill education
  • value of experience

ASJC Scopus subject areas

  • Electrical and Electronic Engineering
  • Industrial and Manufacturing Engineering

Cite this

Suzuki, S., & Mitsukura, Y. (2016). Strategy and verification to visualize experiential values in skill education service: Case study to nursing operation on Bed. In IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society (pp. 4364-4369). [7392778] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IECON.2015.7392778

Strategy and verification to visualize experiential values in skill education service : Case study to nursing operation on Bed. / Suzuki, Satoshi; Mitsukura, Yasue.

IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society. Institute of Electrical and Electronics Engineers Inc., 2016. p. 4364-4369 7392778.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Suzuki, S & Mitsukura, Y 2016, Strategy and verification to visualize experiential values in skill education service: Case study to nursing operation on Bed. in IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society., 7392778, Institute of Electrical and Electronics Engineers Inc., pp. 4364-4369, 41st Annual Conference of the IEEE Industrial Electronics Society, IECON 2015, Yokohama, Japan, 15/11/9. https://doi.org/10.1109/IECON.2015.7392778
Suzuki S, Mitsukura Y. Strategy and verification to visualize experiential values in skill education service: Case study to nursing operation on Bed. In IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society. Institute of Electrical and Electronics Engineers Inc. 2016. p. 4364-4369. 7392778 https://doi.org/10.1109/IECON.2015.7392778
Suzuki, Satoshi ; Mitsukura, Yasue. / Strategy and verification to visualize experiential values in skill education service : Case study to nursing operation on Bed. IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society. Institute of Electrical and Electronics Engineers Inc., 2016. pp. 4364-4369
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