telepresence robot’s salutations to trigger informal conversation with teleworkers

Hideaki Kuzuoka, Yuki Kodama, Jianfeng Xu, Emi Myodo, Etsuko Harada, Hirotaka Osawa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

Surveys show that teleworkers tend to feel isolated due to the lack of informal communication. To solve this problem, we propose a telepresence robot system that triggers informal communication. Drawing on Kendon’s finding of greeting structure prior to interaction, we propose a system that presents two salutations, distance salutation and close salutation. Our experiment with a prototype system suggests that the proposed method is effective in inducing informal communication over the distance.

Original languageEnglish
Title of host publicationCSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages233-236
Number of pages4
ISBN (Electronic)9781450360180
DOIs
Publication statusPublished - 2018 Oct 30
Externally publishedYes
Event21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States
Duration: 2018 Nov 32018 Nov 7

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
Country/TerritoryUnited States
CityJersey City
Period18/11/318/11/7

Keywords

  • Informal communication
  • Telepresence robot
  • Telework

ASJC Scopus subject areas

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

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