telepresence robot’s salutations to trigger informal conversation with teleworkers

Hideaki Kuzuoka; Yuki Kodama; Jianfeng Xu; Emi Myodo; Etsuko Harada; Hirotaka Osawa

doi:10.1145/3272973.3274063

telepresence robot’s salutations to trigger informal conversation with teleworkers

Hideaki Kuzuoka, Yuki Kodama, Jianfeng Xu, Emi Myodo, Etsuko Harada, Hirotaka Osawa

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

4 Citations (Scopus)

Abstract

Surveys show that teleworkers tend to feel isolated due to the lack of informal communication. To solve this problem, we propose a telepresence robot system that triggers informal communication. Drawing on Kendon’s finding of greeting structure prior to interaction, we propose a system that presents two salutations, distance salutation and close salutation. Our experiment with a prototype system suggests that the proposed method is effective in inducing informal communication over the distance.

Original language	English
Title of host publication	CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
Publisher	Association for Computing Machinery
Pages	233-236
Number of pages	4
ISBN (Electronic)	9781450360180
DOIs	https://doi.org/10.1145/3272973.3274063
Publication status	Published - 2018 Oct 30
Externally published	Yes
Event	21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States Duration: 2018 Nov 3 → 2018 Nov 7

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference	21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
Country/Territory	United States
City	Jersey City
Period	18/11/3 → 18/11/7

Keywords

Informal communication
Telepresence robot
Telework

ASJC Scopus subject areas

Software
Computer Networks and Communications
Human-Computer Interaction

Access to Document

10.1145/3272973.3274063

Cite this

Kuzuoka, H., Kodama, Y., Xu, J., Myodo, E., Harada, E., & Osawa, H. (2018). telepresence robot’s salutations to trigger informal conversation with teleworkers. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 233-236). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/3272973.3274063

telepresence robot’s salutations to trigger informal conversation with teleworkers. / Kuzuoka, Hideaki; Kodama, Yuki; Xu, Jianfeng et al.

CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. p. 233-236 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Kuzuoka, H, Kodama, Y, Xu, J, Myodo, E, Harada, E & Osawa, H 2018, telepresence robot’s salutations to trigger informal conversation with teleworkers. in CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery, pp. 233-236, 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018, Jersey City, United States, 18/11/3. https://doi.org/10.1145/3272973.3274063

Kuzuoka H, Kodama Y, Xu J, Myodo E, Harada E, Osawa H. telepresence robot’s salutations to trigger informal conversation with teleworkers. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery. 2018. p. 233-236. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). doi: 10.1145/3272973.3274063

Kuzuoka, Hideaki ; Kodama, Yuki ; Xu, Jianfeng et al. / telepresence robot’s salutations to trigger informal conversation with teleworkers. CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. pp. 233-236 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

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abstract = "Surveys show that teleworkers tend to feel isolated due to the lack of informal communication. To solve this problem, we propose a telepresence robot system that triggers informal communication. Drawing on Kendon{\textquoteright}s finding of greeting structure prior to interaction, we propose a system that presents two salutations, distance salutation and close salutation. Our experiment with a prototype system suggests that the proposed method is effective in inducing informal communication over the distance.",

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telepresence robot’s salutations to trigger informal conversation with teleworkers

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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