The study of evaluation method for safety activity at railroad station service in consideration of user’s security feeling

Kazuki Kiyota, Yuya Tanabe, Yusaku Okada

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

We decided research object station service, and use the report that is sentence written by employee when they encounter event that making user’s uneasiness of an accident happens and so on. By reference to evaluation method of non-technical skill enforcement (SPLINTS and maker system for US Navy ODD), we made evaluation method by next 6 Categories how much words written in the reports: (1) Usual times Situation, (2) Event occurs Situation, (3) Process of Think and Do, (4) Result Prediction, (5) Consideration for Users, (6) Consideration for Colleague. And we make Advice Collection that Advice for activities about enhances safety awareness that are derived from the evaluation.

Original languageEnglish
Title of host publicationAdvances in Physical Ergonomics and Human Factors - Proceedings of the AHFE 2016 International Conference on Physical Ergonomics and Human Factors
EditorsRavindra Goonetilleke, Waldemar Karwowski
PublisherSpringer Verlag
Pages887-894
Number of pages8
ISBN (Print)9783319416939
DOIs
Publication statusPublished - 2016 Jan 1
EventInternational Conference on Physical Ergonomics and Human Factors, AHFE 2016 - Walt Disney World, United States
Duration: 2016 Jul 272016 Jul 31

Publication series

NameAdvances in Intelligent Systems and Computing
Volume489
ISSN (Print)2194-5357

Other

OtherInternational Conference on Physical Ergonomics and Human Factors, AHFE 2016
CountryUnited States
CityWalt Disney World
Period16/7/2716/7/31

Keywords

  • Incident report
  • Non-technical skill
  • Railway safety

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Computer Science(all)

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  • Cite this

    Kiyota, K., Tanabe, Y., & Okada, Y. (2016). The study of evaluation method for safety activity at railroad station service in consideration of user’s security feeling. In R. Goonetilleke, & W. Karwowski (Eds.), Advances in Physical Ergonomics and Human Factors - Proceedings of the AHFE 2016 International Conference on Physical Ergonomics and Human Factors (pp. 887-894). (Advances in Intelligent Systems and Computing; Vol. 489). Springer Verlag. https://doi.org/10.1007/978-3-319-41694-6_85