Wants Chain Analysis: Human-centered method for analyzing and designing social systems

Takashi Maeno, Yurie Makino, Seiko Shirasaka, Yasutoshi Makino, Sun K. Kim

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

In the present paper, WCA (Wants Chain Analysis) is proposed by extending CVCA (Customer Value Chain Analysis). CVCA is a method for visualizing relationship among stakeholders for analyzing existing social systems and designing new social systems. WCA is a method for visualizing wants and needs of stakeholders in CVCA. In WCA it is shown that people's wants or needs are finally realized through the looped and linear chain of relationship among stakeholders. With various examples, effectiveness of WCA is shown by describing that characteristics of business/social system structure can be clearly visualized using WCA. It is described that WCA is useful when it is used for analyzing existing systems as well as creating new systems. It is also shown that "think of others" should be more and more important for humans' satisfaction and happiness in the near future. WCA can be a tool for clarifying what is for others.

Original languageEnglish
Title of host publicationICED 11 - 18th International Conference on Engineering Design - Impacting Society Through Engineering Design
Pages302-310
Number of pages9
EditionPART 2
Publication statusPublished - 2011 Dec 1
Event18th International Conference on Engineering Design, ICED 11 - Copenhagen, Denmark
Duration: 2011 Aug 152011 Aug 18

Publication series

NameICED 11 - 18th International Conference on Engineering Design - Impacting Society Through Engineering Design
NumberPART 2
Volume10

Other

Other18th International Conference on Engineering Design, ICED 11
CountryDenmark
CityCopenhagen
Period11/8/1511/8/18

Keywords

  • Customer Value Chain Analysis
  • Needs
  • System design
  • Wants
  • Wants Chain Analysis

ASJC Scopus subject areas

  • Industrial and Manufacturing Engineering

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  • Cite this

    Maeno, T., Makino, Y., Shirasaka, S., Makino, Y., & Kim, S. K. (2011). Wants Chain Analysis: Human-centered method for analyzing and designing social systems. In ICED 11 - 18th International Conference on Engineering Design - Impacting Society Through Engineering Design (PART 2 ed., pp. 302-310). (ICED 11 - 18th International Conference on Engineering Design - Impacting Society Through Engineering Design; Vol. 10, No. PART 2).