A proposal for the work engagement development canvas contributing to the development of work engagement

Ami Hamamoto, Nobuyuki Kobayashi, Hirotaka Fujino, Seiko Shirasaka

研究成果: Conference contribution

抄録

Employee engagement is positively and significantly related to their productivity, creativity, innovativeness, customer service as well as in-role and extra-role behaviors. The purpose of this study is to propose the Work Engagement Develop Canvas (WEDC), which aims to enhance employee work engagement. The evaluation method of this study is to check outputs where participants described the WEDC as well as to collect two types of questionnaires: A Pre-implementation questionnaire and a post-implementation questionnaire. Additionally, the evaluation is carried out by (1) Checking the output (2) Paired t-test, and (3) Open Coding. The novelty of this study is to focus on enhancing work engagement through the visualization of employees’ own thoughts.

本文言語English
ホスト出版物のタイトルServiceology for Services - 7th International Conference, ICServ 2020, Proceedings
編集者Takeshi Takenaka, Spring Han, Chieko Minami
出版社Springer
ページ84-105
ページ数22
ISBN(印刷版)9789811531170
DOI
出版ステータスPublished - 2020
イベント7th International Conference on Serviceology for Services, ICServ 2020 - Osaka, Japan
継続期間: 2020 3 132020 3 15

出版物シリーズ

名前Communications in Computer and Information Science
1189 CCIS
ISSN(印刷版)1865-0929
ISSN(電子版)1865-0937

Conference

Conference7th International Conference on Serviceology for Services, ICServ 2020
CountryJapan
CityOsaka
Period20/3/1320/3/15

ASJC Scopus subject areas

  • Computer Science(all)
  • Mathematics(all)

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