Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality

Takeshi Morita; Naho Kashiwagi; Ayanori Yorozu; Michael Walch; Hideo Suzuki; Dimitris Karagiannis; Takahira Yamaguchi

doi:10.1109/COMPSAC.2018.10219

Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality

Takeshi Morita, Naho Kashiwagi, Ayanori Yorozu, Michael Walch, Hideo Suzuki, Dimitris Karagiannis, Takahira Yamaguchi

管理工学科

研究成果: Conference contribution

4 被引用数 (Scopus)

抄録

In order to develop services utilizing robots, various AI element technologies and multiple robots and sensors must be integrated. However, at present, it takes a lot of cost to develop such integrated intelligent applications. Currently, we have been developing PRactical INTEligent aPplicationS (PRINTEPS), which is a user-centric platform to develop integrated intelligent applications only by combining five types of modules such as knowledge-based reasoning, speech dialogue, image sensing, motion management, and machine learning. In this paper, we report on a multi-robot teahouse at a university campus festival as a practical application of PRINTEPS. We also report the evaluation of the robot teahouse from the viewpoint of the service quality based on the questionnaires of the customers who experienced the robot teahouse.

本文言語	English
ホスト出版物のタイトル	Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018
編集者	Claudio Demartini, Sorel Reisman, Ling Liu, Edmundo Tovar, Hiroki Takakura, Ji-Jiang Yang, Chung-Horng Lung, Sheikh Iqbal Ahamed, Kamrul Hasan, Thomas Conte, Motonori Nakamura, Zhiyong Zhang, Toyokazu Akiyama, William Claycomb, Stelvio Cimato
出版社	IEEE Computer Society
ページ	147-152
ページ数	6
ISBN（電子版）	9781538626665
DOI	https://doi.org/10.1109/COMPSAC.2018.10219
出版ステータス	Published - 2018 6 8
イベント	42nd IEEE Computer Software and Applications Conference, COMPSAC 2018 - Tokyo, Japan 継続期間: 2018 7 23 → 2018 7 27

出版物シリーズ

名前	Proceedings - International Computer Software and Applications Conference
巻	2
ISSN（印刷版）	0730-3157

Other

Other	42nd IEEE Computer Software and Applications Conference, COMPSAC 2018
Country	Japan
City	Tokyo
Period	18/7/23 → 18/7/27

ASJC Scopus subject areas

Software
Computer Science Applications

文献へのアクセス

10.1109/COMPSAC.2018.10219

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引用スタイル

Morita, T., Kashiwagi, N., Yorozu, A., Walch, M., Suzuki, H., Karagiannis, D., & Yamaguchi, T. (2018). Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality. In C. Demartini, S. Reisman, L. Liu, E. Tovar, H. Takakura, J-J. Yang, C-H. Lung, S. I. Ahamed, K. Hasan, T. Conte, M. Nakamura, Z. Zhang, T. Akiyama, W. Claycomb, & S. Cimato (Eds.), Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018 (pp. 147-152). [8377847] (Proceedings - International Computer Software and Applications Conference; Vol. 2). IEEE Computer Society. https://doi.org/10.1109/COMPSAC.2018.10219

Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality. / Morita, Takeshi; Kashiwagi, Naho; Yorozu, Ayanori; Walch, Michael; Suzuki, Hideo; Karagiannis, Dimitris; Yamaguchi, Takahira.

Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. ed. / Claudio Demartini; Sorel Reisman; Ling Liu; Edmundo Tovar; Hiroki Takakura; Ji-Jiang Yang; Chung-Horng Lung; Sheikh Iqbal Ahamed; Kamrul Hasan; Thomas Conte; Motonori Nakamura; Zhiyong Zhang; Toyokazu Akiyama; William Claycomb; Stelvio Cimato. IEEE Computer Society, 2018. p. 147-152 8377847 (Proceedings - International Computer Software and Applications Conference; Vol. 2).

研究成果: Conference contribution

Morita, T, Kashiwagi, N, Yorozu, A, Walch, M, Suzuki, H, Karagiannis, D & Yamaguchi, T 2018, Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality. in C Demartini, S Reisman, L Liu, E Tovar, H Takakura, J-J Yang, C-H Lung, SI Ahamed, K Hasan, T Conte, M Nakamura, Z Zhang, T Akiyama, W Claycomb & S Cimato (eds), Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018., 8377847, Proceedings - International Computer Software and Applications Conference, vol. 2, IEEE Computer Society, pp. 147-152, 42nd IEEE Computer Software and Applications Conference, COMPSAC 2018, Tokyo, Japan, 18/7/23. https://doi.org/10.1109/COMPSAC.2018.10219

Morita T, Kashiwagi N, Yorozu A, Walch M, Suzuki H, Karagiannis D et al. Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality. In Demartini C, Reisman S, Liu L, Tovar E, Takakura H, Yang J-J, Lung C-H, Ahamed SI, Hasan K, Conte T, Nakamura M, Zhang Z, Akiyama T, Claycomb W, Cimato S, editors, Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. IEEE Computer Society. 2018. p. 147-152. 8377847. (Proceedings - International Computer Software and Applications Conference). https://doi.org/10.1109/COMPSAC.2018.10219

Morita, Takeshi ; Kashiwagi, Naho ; Yorozu, Ayanori ; Walch, Michael ; Suzuki, Hideo ; Karagiannis, Dimitris ; Yamaguchi, Takahira. / Practice of Multi-robot Teahouse Based on PRINTEPS and Evaluation of Service Quality. Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018. editor / Claudio Demartini ; Sorel Reisman ; Ling Liu ; Edmundo Tovar ; Hiroki Takakura ; Ji-Jiang Yang ; Chung-Horng Lung ; Sheikh Iqbal Ahamed ; Kamrul Hasan ; Thomas Conte ; Motonori Nakamura ; Zhiyong Zhang ; Toyokazu Akiyama ; William Claycomb ; Stelvio Cimato. IEEE Computer Society, 2018. pp. 147-152 (Proceedings - International Computer Software and Applications Conference).

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