Prescribing knowledge for making arrangements regarding human factors in management of change: Toward incorporating human factors considerations into system design process model

Toshiya Akasaka, Yusaku Okada

研究成果: Chapter

抄録

When a change is made in an organizational process, factors shaping workers’ performance at behavior level should be identified and incorporated into the design along with well-formulated factors such as business process. The challenge here is to identify such performance shaping factors. The goal of our research is to develop an explicit way to identify such factors with the aim of assisting the management of change in organizational processes. In this paper, we present our approach to identify performance shaping factors via guiding the concretization of human behavior models. We also show how our approach can eventually make it possible to integrate factors affecting human performance with the systems development. Finally, we explain how the management of performance shaping factors benefits organizations.

本文言語English
ホスト出版物のタイトルAdvances in Social and Organizational Factors
出版社CRC Press
ページ573-581
ページ数9
ISBN(電子版)9781439870204
ISBN(印刷版)9781439870198
DOI
出版ステータスPublished - 2012 1 1

ASJC Scopus subject areas

  • 工学(全般)

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