Quality-of-Experience (QoE) in emerging mobile social networks

SUMMARY Mobile social networks (MSN) provides diverse services to meet the needs of mobile users, i.e., discovering new friends, and sharing their pictures, videos and other information among their common interest friends. On the other hand, Quality-of-Experience (QoE) is a new concept related to but differs from Quality-of-Service (QoS) perception. QoE is a subjective measure of a customer's experiences with a service focuses on the entire service experience, and is a more holistic evaluation. So far, QoS issues have been focused and mainly addressed in the literature of MSNs. To the best of our knowledge, this paper is the first article to address QoE issues in emerging MSNs. In this paper, we first present a comprehensive investigation on recent advances in MSNs as well as QoE issues addressed in various types of applications and networks. From the lessons learned from the literature, then we propose a future research direction of QoE in MSNs.