In the spread of coronavirus disease (COVID-19), people have been requested to work from home with information and communication technology (ICT) tools, i.e. telework. This paper investigates which factors (infection of COVID-19, individual characteristics, task characteristics, and working environments) are associated with telework use in Japan. Using the unique panel survey on telework, our estimation finds that although telework use remains low in Japan, educated, high ICT-skilled, younger, and female workers who engage in less teamwork and less routine tasks tend to use telework. Working environments such as the richness of IT communication tools, digitalized offices, and flexible-hour working systems are all positively correlated with telework use.
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