Travel agency desk support system using interest degree

Yusaku Maki, Satoshi Gondo, Tomoo Inoue, Ken Ichi Okada

研究成果: Conference contribution

抄録

A help desk is composed by a customer and a clerk. At a help desk it is important to share information with each other. However, when the customer is more than one person, it is difficult for the clerk to understand the intentions of the customers. In this study, we created a system which can support a travel agency desk. We propose the system to support the clerk to understand the interest degree of multiple customers simultaneously. And our system supports them to decide their travel plan. This system presents the travel information to customers on a tabletop interface, and detects the line-of-sight and the touching actions of the customers. By using the detected data, this system can measure the interest degree of the customers and notify the clerk of the result. In addition, customers can create the travel plan on the tabletop interface with the clerk. When the clerk can provide the best information and guide customers smoothly with this system, planning their itinerary would become easier. We aim to simplify the process necessary at the travel agency desk by using this system.

本文言語English
ホスト出版物のタイトルProceedings - IEEE 29th International Conference on Advanced Information Networking and Applications, AINA 2015
編集者Makoto Takizawa, Leonard Barolli, Fatos Xhafa, Tomoya Enokido, Jong Hyuk Park
出版社Institute of Electrical and Electronics Engineers Inc.
ページ882-889
ページ数8
ISBN(電子版)9781479979042
DOI
出版ステータスPublished - 2015 4 29
イベント29th IEEE International Conference on Advanced Information Networking and Applications, AINA 2015 - Gwangju, Korea, Republic of
継続期間: 2015 3 252015 3 27

出版物シリーズ

名前Proceedings - International Conference on Advanced Information Networking and Applications, AINA
2015-April
ISSN(印刷版)1550-445X

Other

Other29th IEEE International Conference on Advanced Information Networking and Applications, AINA 2015
CountryKorea, Republic of
CityGwangju
Period15/3/2515/3/27

ASJC Scopus subject areas

  • Engineering(all)

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